You will receive an Order Confirmation email within a few minutes of placing your order with us. Once item/s have been dispatched an Order Delivery Confirmation email is sent confirming your order is on its way to you.
If your order is ‘processing’ this suggests the order is currently being picked and packed and is in transit.
If your order is ‘on hold’ this means the order has been cancelled due to unavailable stock and a refund will be credited back to your card immediately.
Orders over $200 are free of Delivery Charge.
Our Standard Delivery Charge is $5.99. Standard delivery includes tracked courier anywhere in New Zealand – including Rural Delivery. Our packages are ‘non signature’ so will be left if you are not home. Orders are dispatched within 5-10 business days Monday-Friday.
An Order Confirmation will be emailed approx. 24-48 hours prior to your goods arriving on your doorstep so please keep an eye on your emails. (Please note: These timeframes may vary in current COVID times)
3 Bears Maternity are not responsible for the delay of the delivery caused by the delivery party as this is beyond our control. Transit time includes normal weekdays. Often Saturdays, Sundays and major holidays are not included in transit time estimates.
We deliver all over the world! Delivery prices will appear for your country at the checkout when placing your order. Alternatively you can contact us at firstname.lastname@example.org to discuss international delivery payment options.
If part or all of your order is on backorder, you will receive an email from us with details of the backorder. Any backorder items will be sent on priority shipping as soon as they are in stock at no additional cost.